With proper care, preserved roses can last 1 to 2 years, Their longevity makes them a perfect long-lasting flower gift for any occasion.

• Keep them away from direct sunlight and humidity.
• Do not water or spray them.
• Dust gently using a soft brush or cool air setting on a hair dryer.
• Avoid touching the petals frequently.

 It is generally recommended to keep them in their original packaging. Removing them may cause petal damage or shorten their lifespan.

Yes! You can fully customize your roses by choosing from a wide range of rose colors, box styles, and arrangements. Create your own unique design — from romantic heart shapes and personalized initials to luxury gift boxes. Please contact us at least one week before your delivery date to allow enough time to create your personalized luxury rose arrangement.

Yes! We offer digital and physical gift cards that make the perfect present for any occasion. Contact info@jardinderose.ae for more information.

24-Hour Delivery Concierge

Our exclusive delivery concierge is available 24 hours a day to ensure your luxury rose arrangements arrive on time and in perfect condition. We take pride in offering a seamless and reliable delivery experience because every moment matters.

What are your shipping options?

We offer standard and special delivery options at checkout. Shipping fees and estimated delivery times are calculated based on your location and preferred delivery schedule, ensuring a smooth and punctual experience. You’ll receive a confirmation email once your order has been processed.

 Local Pickup

For clients who prefer a personal touch, we offer local pickup by appointment. Please contact our concierge team to arrange a convenient pickup

Our Promise of Quality
Each preserved rose arrangement is meticulously handcrafted and inspected to ensure exceptional quality and lasting beauty. We take great pride in delivering products that meet our highest standards of luxury and design.
Returns & Exchanges
Because each arrangement is uniquely handcrafted, we are unable to provide refunds or exchanges for change of mind once received. Please note that subtle differences in size, shape, or color are natural features of preserved roses.
Should your arrangement arrive in damaged condition or received a wrong item, please contact us within 24 hours of delivery and provide photos along with your order details. Our specialists will carefully assess your case and assist you right away.

CAN I CANCEL MY ORDER?

Orders may be cancelled within 2 hours of purchase, as long as the arrangement has not entered production or been dispatched.
Please note that custom or personalized designs cannot be cancelled or refunded once crafting has begun.

How do I contact Jardin De Rose?

Our concierge team is available through our 24-hour chat service, via our contact page, or personally by email at info@jardinderose.ae

We look forward to providing you with an exceptional and seamless experience.

We provide several secure payment methods, including major credit cards, debit cards and Tabby for flexible installment or pay-later